Shipping, Delivery, & Returns
How soon will my order ship?
Within 2 business days from order placement
Where does my order ship from?
Gilroy, CA - USA
How long will it take to receive my order?
Typical transit time is 4-6 business days
Can I track my order?
Yes, you will be emailed a tracking number when you order ships
Why does my product require special handling?
Due to dimensional weight, certain products require special freight quotes. By contacting firstname.lastname@example.org, a specific freight quote will be provided
What do I do if my order arrives damaged?
Contact Best of Everything (BOE) at email@example.com so we can file a claim on your behalf. If possible, report damage to delivery driver and note on delivery receipt and take a photo of damaged merchandise. Please retain damaged material, as an inspection is often required when a claim is filed.
What do I do if I do not receive all merchandise I ordered?
Check your tracking number to confirm all boxes have been delivered, as some multiple box shipments may arrive on separate days. If/when all boxes have been delivered and you have not received all of the merchandise ordered, contact Best of Everything (BOE) at firstname.lastname@example.org within 3 days.
What do I do if I receive defective merchandise?
Contact Best of Everything (BOE) at email@example.com. Retain defective merchandise. Product inspection and/or lot numbers may be required to verify defective merchandise prior to issuing a credit or shipping replacement merchandise.
Do you accept returns?
To be eligible for a return, your merchandise must be unused and in the same condition that you received it. It must also be in the original packaging. All requests for returns must be within 30 days of order shipment. Contact firstname.lastname@example.org to determine if your shipment qualifies for return. You will be responsible for return freight costs.